Musk Package
Customer Reviews
The worst
The customer service replied to us in a very rude manner and they are not professional at all
More over the product is not that good as expected
They delivered a broken bottle and was aggressive with us when we sent them the photos privately
They didn't appreciate that we are sending to them privately without sending a public review
Dear Customer we sincerely regret that your experience did not meet expectations. However, we must clarify a few key points for transparency:
1. Damaged Item Resolution:
- Upon receiving your private message (not a direct customer service request), we immediately processed a refund for the broken bottle—despite the confrontational tone used by other individuals who claimed a ' spouse '
- The refund was issued proportionally ($40.16) to reflect the order’s discount and taxes, demonstrating our commitment to fair resolutions.
2. Communication Standards:
- Our team’s direct response was a reaction to your approach: threatening a public review before even contacting support—a method contrary to our clearly stated order policies.
- Professionalism is a two-way street. While we take responsibility for our tone, we also expect customers to engage respectfully and follow basic protocols.
3. Product Quality:
- Thousands of customers enjoy our products daily, and damage during transit—while rare—is addressed promptly when reported properly.
We stand by our policies and solutions offered. Moving forward, we recommend reaching out to our team directly for faster, more constructive outcomes.
The Musk Package by Almas Perfumes – Available in Canada & USA
The Musk Package by Almas Perfumes offers a captivating collection of three luxurious fragrances, each crafted to deliver an unforgettable olfactory experience. This exclusive package is perfect for both men and women who love rich, musky, and aromatic scents.
The Musk Package Includes:
-
Musk Marshmallow Fragrance Mist – Unisex (100 ml): A soft and delightful blend of marshmallow, white flowers, coconut milk, and vanilla, creating a sweet yet elegant scent perfect for any occasion.
-
Pomegranate Musk (Al Ruman) – Unisex (100 ml): A fruity and floral combination of blackberries, peaches, and oranges, blended with rich amber, cashmere musk, and sandalwood for a lasting impression.
-
Special Musk Fragrance Spray – Unisex (100 ml): A bold and sophisticated fragrance featuring bergamot, pink pepper, and Madagascar ylang-ylang, layered with musk, tonka bean, and amber wood for a timeless scent.
Product Details:
- Country of Origin: Kingdom of Saudi Arabia
- Category: Men and Women
- Type: Musk Fragrances
- Shipping: Available in Canada and the USA
Indulge in the luxurious Musk Package by Almas Perfumes, now available for fast shipping to Canada and the USA. A perfect gift or addition to your collection for those who appreciate refined and long-lasting musk-based fragrances.
Customer Reviews
The worst
The customer service replied to us in a very rude manner and they are not professional at all
More over the product is not that good as expected
They delivered a broken bottle and was aggressive with us when we sent them the photos privately
They didn't appreciate that we are sending to them privately without sending a public review
Dear Customer we sincerely regret that your experience did not meet expectations. However, we must clarify a few key points for transparency:
1. Damaged Item Resolution:
- Upon receiving your private message (not a direct customer service request), we immediately processed a refund for the broken bottle—despite the confrontational tone used by other individuals who claimed a ' spouse '
- The refund was issued proportionally ($40.16) to reflect the order’s discount and taxes, demonstrating our commitment to fair resolutions.
2. Communication Standards:
- Our team’s direct response was a reaction to your approach: threatening a public review before even contacting support—a method contrary to our clearly stated order policies.
- Professionalism is a two-way street. While we take responsibility for our tone, we also expect customers to engage respectfully and follow basic protocols.
3. Product Quality:
- Thousands of customers enjoy our products daily, and damage during transit—while rare—is addressed promptly when reported properly.
We stand by our policies and solutions offered. Moving forward, we recommend reaching out to our team directly for faster, more constructive outcomes.
Customer Reviews
The worst
The customer service replied to us in a very rude manner and they are not professional at all
More over the product is not that good as expected
They delivered a broken bottle and was aggressive with us when we sent them the photos privately
They didn't appreciate that we are sending to them privately without sending a public review
Dear Customer we sincerely regret that your experience did not meet expectations. However, we must clarify a few key points for transparency:
1. Damaged Item Resolution:
- Upon receiving your private message (not a direct customer service request), we immediately processed a refund for the broken bottle—despite the confrontational tone used by other individuals who claimed a ' spouse '
- The refund was issued proportionally ($40.16) to reflect the order’s discount and taxes, demonstrating our commitment to fair resolutions.
2. Communication Standards:
- Our team’s direct response was a reaction to your approach: threatening a public review before even contacting support—a method contrary to our clearly stated order policies.
- Professionalism is a two-way street. While we take responsibility for our tone, we also expect customers to engage respectfully and follow basic protocols.
3. Product Quality:
- Thousands of customers enjoy our products daily, and damage during transit—while rare—is addressed promptly when reported properly.
We stand by our policies and solutions offered. Moving forward, we recommend reaching out to our team directly for faster, more constructive outcomes.